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How a Simple Smile Can Win Friends and Influence People

How a Simple Smile Can Win Friends and Influence People

November 17, 20232 min read

Have you read Dale Carnegie's timeless classic, How to Win Friends and Influence People? It’s a treasure trove of insights on how to build meaningful relationships and create lasting connections. His book explains how genuine friendliness and a warm smile can open doors, forge bonds, and lead to personal and professional success. He delves into the art of human connection and underscores the importance of a genuine smile.  

In this article, we focus on ‘the smile’ and how this simple interpersonal skill we all have at our disposal can positively impact your business. 

Smiles Transcend Cultural And Linguistic Barriers 

They are universally recognised as a sign of positivity, warmth, and approachability. Whether you're engaging with clients, colleagues, or loved ones, a smile can often ‘say it all’.  

A smile is like a key that unlocks doors to trust and rapport. You create an immediate connection when you approach others with a genuine smile; it can be the catalyst for a productive and harmonious working relationship. 

A Smile Is A Powerful Tool For Diffusing Tension 

In the business world (and in life), conflicts will arise … it’s inevitable. A simple smile signals your willingness to find common ground and seek mutually beneficial solutions. 

Smiling Makes You Feel Better! 

Perhaps more important than any of the above … a  smile isn't just a gesture for others. It also positively impacts you. When you smile, your brain releases feel-good chemicals like dopamine and serotonin. This boosts your confidence, reduces stress, and enhances your overall well-being.  

We often focus on strategies, systems, and structures. However, in his book, Dale Carnegie reminds us that the simplest acts of genuine friendliness, like a smile, can be just as transformational. A smile is not just a facial expression; it's a universal language of warmth and connection. By embracing the simple smile, you're not only winning friends and influencing people but creating relationships that could become the bedrock of your success and help you gain more time freedom. So, remember to smile … it's a gesture that opens doors to a world of professional (and personal) opportunities. 

Are you ready to learn more about how a simple smile could help you get more business? 

Then connect to The Time Alchemist. 

Know how well you're doing in Time Freedom? Wouldn't it be great to set a benchmark or understand areas for improvement? Good news, I thought of that too, and I've created a quiz so you can.

Taking the quiz helps business owners and entrepreneurs identify the Ground Zero. It helps them determine which areas they need the more support in. So here it is.

Click the link and you go to the quiz page TIME FREEDOM QUIZ.

It will take about 10 minutes, but I guarantee you'll get that time back tenfold when you start making the recommended changes to how you work.

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Tracy Irwin

Tracy’s business career took off at age 21 when she joined a small electrical contractor taking care of the day-to-day running of the office. In just a couple of years, the firm grew from 12 electricians to 150 and became so successful that, in 2006, it was bought out by a much larger organisation. While it was great news for the company, Tracy felt like sobbing! Because she knew it was highly likely someone would take ‘her’ accounts away from her, and they did. Her role changed to Contracts Manager … a great job with lots of responsibility, but she missed her previous position’s financial planning and detail. During this time, a friend asked Tracy for help with her payroll, and it was this request that gave Tracy the idea of offering a payroll service to small businesses that would be cost-effective and time effective. She established self-employed status to keep everything above board and began her ‘part-time entrepreneurial life’! A passing comment by her boss that her payroll business was “a nice hobby, but she’d never make a living out of it” fuelled her determination to make it work, and she decided it was time to take the plunge: she gave up her full-time job to focus on her payroll and accounting business. With the help and support of her mum, she formally launched TI Accountancy into the South Lakes & Furness business community in 2002. The last two decades have been spent growing TI Accountancy. With her thirst for knowledge, progressive attitude and the support of her team, especially her directors (two of whom began as apprentices), she prides herself on ensuring the company’s policies are modern and forward-thinking. It’s crucial to Tracy that the business continues to adapt and grow, leaving a valuable imprint on the business community they serve for years to come. Tracy now fulfils her role in the business from her home in Spain and remains open to fresh ideas and methods of working and new ways of helping their fantastic clients. She’s also studying for a degree. That still leaves time to act as a trustee for two charities: Women’s Community Matters, which offers a variety of one-to-one support, courses, activities, support groups and access to specialist services for vulnerable people. And Sisterwood, who, in a forestry setting, provides an educational programme to young adults who identify as female and whose mental well-being affects their daily life. Time is also found for creativity, and her hobby of crochet allows her to make gifts for loved ones’ babies and donate handmade gifts to charities to raffle. When she’s not busy doing everything mentioned, Tracy loves walking with her partner, Gerard, and dogs, Pixel and Bentley and welcoming family and friends into her home for a well-earned break.

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How Tracy has helped other clients ...

Ashley Leeds


As a business coach myself, I know the benefit of working with someone to keep you in check. Tracy is that person. I'm a busy guy with so many things grabbing my attention and with my disposition to help people, my business has grown, but more by luck than engineering.

With over 30 years of sales experience, you'd think I'd have that part of my business nailed. Sadly not.

But working with Tracy has helped me to overcome my barriers to being a sales guy in my business which has seen a step change in not only my attitude but my new sales and pipeline. We have also implemented a new sales process and my funnel is properly focussed with awesome calls to action.

Tracy is patient but thoughtful with her questions and she pushes me when I need a kick and is there for me when I need an idea or a nudge.

Since working with Tracy, my business has grown, my prices increased and I am confident that the prep that we have put in will see me smashing my goals.

On top of that, with her awesome ideas for being super smart with time I am finding I have more time in my business and I have learnt to say no.

Working with Tracy has definitely had a transformation for me. Even my friend noticed the way that I was talking about my business and the new spring in my step.

Tracy is awesome. If you get a chance to work with her, grab it with both hands and you'll not regret it.

Dr Chris Wood

Tracy has a special ability to help decide the complexities of running your business and the numbers that come along with that. In a nutshell, her coaching has not only helped me run my business more efficiently and intelligently but also helped me gain control of running my business again so it doesn't run me!

Antoine Marsden


Tracy is the lighthouse that will show you the rocks when you are likely to run aground but will also keep you safe when you are tired and weary from looking over the finances in your business. She helps you to expand your thinking and gives you scope to visualise how you want your business to look and she will help you make it reality.

I can honestly say I have never met an accountant who will add such huge value outside of doing the numbers for a business. She is thoughtful, kind, flexible, forgiving and nurturing but she will pull you up when you need it and tell you things that you might not want to hear, but have to.

She is a fantastic person inside and out, and I can't see me working with another accountant Don't hesitate to hire her for your business or to help you manage your own finances. She's the best investment you will make.

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